IP Telephony, Collaboration & Contact Centers

Collaboration and contact-center solutions deliver collaboration services, omnichannel experiences, application integration, and IP telephony for modern operations.

Overview

SCOPE provides collaboration and contact-center solutions that deliver collaboration services, omnichannel experiences and application integration into operations, enhancing communication and interaction with customers.

IP Telephony Solutions

It is crucial for a business to interact and communicate with customers. SCOPE provides IP telephony solutions that leverage the IP network to support telephony features through IP/SIP phones or softphones on provided devices, including VPN or VPN-less connectivity modes.

Included Items

  • IP telephony solutions
  • IP and SIP phones
  • Softphones and BYOD
  • Collaboration services
  • Omnichannel contact-center experiences
  • Application integration

Use Cases

  • Enterprise voice environments
  • Contact centers
  • Customer-service operations
  • Staff collaboration
  • Remote softphone connectivity

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